Last Updated: March 30, 2026

KA Digital, LLC ("we," "us," "our") operates the Soothe Sciatica mobile application and website at soothesciatica.co. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

Information You Provide

• Account Information: Name and email when you register
• Sign-In Data: Via email, Google, or Apple sign-in
• Exercise Data: Exercise completion records and optional pain/comfort levels
• Consultation Data: Name, email, and payment info when booking coaching
• Communications: Messages you send to support

Information Collected Automatically

• Device Information: Device type, OS, unique identifiers
• Usage Data: Features accessed, sessions completed
• Analytics Data: Via Firebase Analytics (aggregated usage, crash reports)

2. How We Use Your Information

• Provide, maintain, and improve the Service
• Personalize exercise recommendations and track progress
• Process consultation bookings and payments
• Send transactional and promotional communications
• Analyze usage trends
• Comply with legal obligations

We do not sell your personal information.

3. Health and Fitness Data

Any self-reported wellness information is general wellness data, not medical data. We do not share individualized health data with third parties.

4. How We Share Your Information

• Firebase (Google): Authentication and analytics
• Apple/Google Play: Subscription processing
• Stripe: Consultation payments
• Hosting Providers: Service delivery

5. Your Privacy Rights

All users may access, update, or delete their personal information. California residents have additional rights under CCPA/CPRA including the right to know, delete, correct, and opt out of sale (we do not sell data). Contact support@soothesciatica.co to exercise your rights. We respond within 45 days.

6. Data Retention

• Account data: Until you delete your account
• Payment records: 7 years (legal compliance)
• Support communications: 2 years after resolution

7. Data Security

We implement reasonable safeguards including encryption and access controls. No method is 100% secure, but we take commercially reasonable steps to protect your data.

8. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the "Last Updated" date.

10. Contact Us

KA Digital, LLC

Email: support@soothesciatica.co

Website: soothesciatica.co